Ratings & Reviews

Overall Rating

5
(57 reviews)
94.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

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submitted by Jeremias C. - |Recommended: NoI’m a new resident and I’m regretting moving here from my old place. — Ground are so dirty and parking is hard to find, they only give you one key and one only parking pass for your car and is scary to get towed but visitors parkings always full. I don’t like this place and also the carpets has metal needles on the rooms I got pinched by one.
response from property -Hello Jeremias, Thank you for taking the time to provide your feedback. We appreciate you bringing your maintenance needs to our attention. A work order has been placed, and our team will address this concern promptly. We understand that visitor parking near certain locations may occasionally be full. To alleviate your concerns, we would like to inform you that our community offers additional visitor parking in various areas. Our team will be sending you a property map that highlights these locations to ensure your visitors do not encounter towing issues. For the safety and security of our residents, we only issue keys and parking passes to individuals listed on the lease. If you would like to request additional keys or parking passes, please contact our leasing team to facilitate the addition of those individuals to your lease. We also appreciate your comments regarding the condition of the breezeways. Maintaining a clean and comfortable community is our top priority, and we are actively working to enhance the upkeep of these areas. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Andrei F. - |Recommended: YesWonderful — It's a practical experience for me and I didn't expect it being such a fast way to get in.
response from property -Hello Andrei, Thank you for taking the time to leave us a review. We are happy to hear that we were able to get your lease secured is a quick time frame. We can't wait for you to enjoy what our community has to offer. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Tyler J. - |Recommended: YesAwesome — I love this place
response from property -Hi Tyler, Thank you for taking the time to leave us a review! We are so happy to hear that you are enjoying your home, we love hearing this from our residents. Please let us know if you need anything. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Hannah G. - |Recommended: YesMove-in — Besides a document hiccup, the move-in process was so smooth. There was no problem with parking, the apartment was clean, and I had a house warming gift waiting for me.
response from property -Hi Hannah, Thank you for taking the time to leave us a review. We are so happy to hear that you had a seamless move in experience despite the small hiccup. Our team enjoys showering our residents with a warm welcome by leaving a gift in your unit upon your arrival. Please let us know if you need any assistance during your time with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Jhoseidis A. - |Recommended: YesStairs and hallways — The stairs and hallways to enter the apartments keep dirty and it's bad states.
response from property -Hello Jhoseidis, Thank you for your feedback. We strive to maintain a clean and welcoming environment for all our residents, and it seems we fell short in this instance. We appreciate you bringing this to our attention. We are currently reviewing our cleaning schedules and maintenance procedures to ensure that these areas are addressed more effectively. If you have any additional concerns or suggestions, please feel free to reach out directly. Your comfort and satisfaction are important to us. Thank you for your patience as we work to improve. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Anthony W. - |Recommended: YesLive in — Good so far
response from property -Hi Anthony, Thank you for taking the time to leave us a review. We appreciate your feedback and love to hear that you are enjoying your new home. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Courtney B. - |Recommended: YesProperty — Nice living situation.
response from property -Hi Courtney, Thank you for taking the time to leave us a review. We are happy to hear you are enjoying your new home! We appreciate you choosing our community. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Atenas D. - |Recommended: NoNa — Na
response from property -Hi Atenas, Thank you for taking the time to rate our community. We would love more insight as to the rating you provided. Our management team will be reaching out to see how we can rectify your concerns. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Tonya B. - |Recommended: YesCurby April 2024 — My move in experience was wonderful. The staff is just the absolute best, so helpful and kind. The maintenance staff is excellent as well. The property is beautiful and very well maintained.
response from property -Hello Tonya, Thank you for taking the time to leave us a review. We are thrilled to hear that your move-in experience was wonderful! Having helpful and kind staff can make all the difference, along with excellent maintenance service. Our goal is to provide a well-maintained property that adds to the overall experience, making it even more enjoyable. Thank you for choosing your community as your new home. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Brianna J. - |Recommended: YesJust moved in — My roommate and I just moved in and it's been great so far The neighbors are lovely and the staff are super nice and helpful
response from property -Hi Briana, Thank you for taking the time to leave us your feedback. We are so happy to hear that you are enjoying your new home and that our staff are being so helpful. We love to hear about moments like these. This is what we are here for! Please let us know if you need assistance during your time with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Hannah L. - |Recommended: YesAmazing — Very nice and helpful staff
response from property -Hi Hannah, Thank you for taking the time to leave us a review. We are happy to hear that our staff has been able to properly assist you! Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Leuveruia S. - |Recommended: YesI love it here — The only thing is I will say is I wish that during the construction process they would have done a better job with cleaning up the glue from the countertops and floors, but other than that the apartments are amazing as well as the staff Thank you all so much for a great apartment living experience 🤍
response from property -Hello Leuveruia, Thank you for taking the time to leave us this review. We will have our team focus on getting this cleaned up in the future to ensure a perfect move-in experience. We are so happy to hear that you are enjoying your new home and our community. We look forward to your continued stay with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Savannah T. - |Recommended: YesReview — We love living here
response from property -Hello Savannah, Thank you for taking the time to leave us a review. We love to hear that you are loving your new place. We look forward to your continued stay with us! Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Ashley L. - |Recommended: YesSo far so good — I just moved in recently. The staff was genuinely friendly and super helpful with the whole process.
response from property -Hello Ashley, Thank you for taking the time to leave us your feedback. We are so happy to hear that our team was able to assist you with your move-in process! We love hearing this from our residents. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Johari H. - |Recommended: YesVery Satisfied Overall — So far, I am delighted living at The Preserve in Murfreesboro. The apartments are fully renovated with quality. The office management is professional and prompt to respond to my questions and needs. The maintenance staff is also prompt and thorough.
response from property -Hello Johari, Thank you for taking the time to leave us a review. We are so happy to hear that you are having a great experience with us and our team. We are happy that you choose our community as your new home and look forward to your stay with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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