Ratings & Reviews

Overall Rating

5
(84 reviews)
95.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Megan J. - |Recommended: YesJust moved in — They have been very helpful and friendly working with my financial affairs while my lease was pending.
response from property -Hi Megan! We are always happy to help. Thank you for choosing The Preserve Murfreesboro as your new home!
submitted by Tonya R. - |Recommended: YesProperty staff — Property staff are very professional and helpful Move in process was very easy. Even with a few glitches with billing, they responded promptly and fixed things quickly. They are quick to respond to questions. Very satisfied
response from property -Thank you so much for your kind words! We're thrilled to hear that your move-in experience went smoothly and that our team was able to promptly assist with the billing glitches. Providing excellent service and support is our top priority, and we're glad it made a positive difference for you. Please don’t hesitate to reach out if you need anything—we’re always here to help. Welcome home!
submitted by Jawaun S. - |Recommended: YesEasy move in — Nice area nice staff quality apartment
response from property -Thank you so much for your kind review! We're thrilled to hear that you enjoy the area, our staff, and the quality of the apartment!
submitted by Geneva J. - |Recommended: YesNew Resident — this place is very nice the staff is very nice the apartments are very spacious in the inside and very nice would definitely recommend
response from property -Hi Geneva, Thank you so much for your kind review. We are happy to have you as a resident at The Preserve Murfreesboro!
submitted by Kayla Y. - |Recommended: YesAmazing place to live — I love it here -
response from property -Hi Kayla! Thank you so much for your kind review. We are happy to have you as a resident at The Preserve Murfreesboro!
submitted by Jorge G. - |Recommended: NoInspeccion — Buena
response from property -Thank you for your 5 star review! We are pleased to know you enjoy living at The Preserve Murfreesboro!
submitted by Scott M. - |Recommended: YesNew Residents — During my first day here, staff was fast and proficient.
response from property -Hello Scott, Thank you for taking the time to leave us a review. We are so happy to hear that our team was able to assist you in a timely manner. We appreciate you choosing our community as your new home. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Brittney R. - |Recommended: YesGreat place — Keep up the great work
response from property -Hello Brittney, Thank you for taking the time to leave us a review. We are so happy to hear your feedback and appreciate you choosing our community as your home. Our team has enjoyed getting to know you. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Madison H. - |Recommended: YesClean and relatively quiet — This apartment complex has nice amenities, is located in a relatively quiet part of Murfreesboro and has great floor plan options.
response from property -Hi Madison, Thank you for taking the time to leave us a review. We are so happy to hear that you are enjoying the community. We look forward to you continuing to have an amazing experience with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Jon S. - |Recommended: YesOverall happy with initial presentation — The only things I had concern with was the bathtub resurfacing and the neighbors dogs barking. I was unable to fully move in on the date I was provided. I had already set up my PTO through my employer and ultimately had to reschedule travel plans for the weekend to accommodate a later move in date. In my opinion, the apartment was not ready due to not being able to use the shower for 48 hours and the fumes of the resurfacing materials used. I was told by Preserve staff that the material used was not harmful to inhale or be in contact with. This however, is not the case. I looked into the situation after getting an instant headache from being in the apartment, every bit of information found would prove bathtub resurfacing is highly toxic. I consulted with my safety manager at my place of employment and he confirmed.
response from property -Hello Jon, Thank you for reaching out to us and sharing your concerns. We sincerely apologize for any inconvenience you experienced during your recent move-in process and after your relocation to the apartment. We understand how important it is for your living space to be ready for occupancy, and we regret that the bathtub resurfacing work and the associated fumes impacted your experience. Please know that we take your health and comfort seriously, and we appreciate you bringing this matter to our attention. We do apologize for any inconvenience this may have caused. Lastly, we take the issue of the noise from neighboring dogs seriously. While we cannot always control external noise factors, we encourage you to report any ongoing disturbances, and we will work with you to find a solution that ensures a peaceful living environment. Your feedback is invaluable, and we appreciate your patience as we address these concerns. Please feel free to reach out to us if you have any further questions or need assistance. We are committed to making your experience here as comfortable and positive as possible. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Brittney R. - |Recommended: YesExcelent — I have thoroughly enjoyed my time living here. Friendly staff, clean apartments, etc.
response from property -Hello Brittney, Thank you for taking the time to leave us a review. We truly appreciate your feedback. We are happy to hear that you have enjoyed your time with our community and hope you continue having amazing moments with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Maria M. - |Recommended: YesGreat community — Love it 🥰
response from property -Hi Maria, Thank you for taking the time to leave us a review. We enjoy knowing that you are loving your home. We hope you create some amazing memories with us. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Jeremias C. - |Recommended: NoI’m a new resident and I’m regretting moving here from my old place. — Ground are so dirty and parking is hard to find, they only give you one key and one only parking pass for your car and is scary to get towed but visitors parkings always full. I don’t like this place and also the carpets has metal needles on the rooms I got pinched by one.
response from property -Hello Jeremias, Thank you for taking the time to provide your feedback. We appreciate you bringing your maintenance needs to our attention. A work order has been placed, and our team will address this concern promptly. We understand that visitor parking near certain locations may occasionally be full. To alleviate your concerns, we would like to inform you that our community offers additional visitor parking in various areas. Our team will be sending you a property map that highlights these locations to ensure your visitors do not encounter towing issues. For the safety and security of our residents, we only issue keys and parking passes to individuals listed on the lease. If you would like to request additional keys or parking passes, please contact our leasing team to facilitate the addition of those individuals to your lease. We also appreciate your comments regarding the condition of the breezeways. Maintaining a clean and comfortable community is our top priority, and we are actively working to enhance the upkeep of these areas. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Andrei F. - |Recommended: YesWonderful — It's a practical experience for me and I didn't expect it being such a fast way to get in.
response from property -Hello Andrei, Thank you for taking the time to leave us a review. We are happy to hear that we were able to get your lease secured is a quick time frame. We can't wait for you to enjoy what our community has to offer. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Tyler J. - |Recommended: YesAwesome — I love this place
response from property -Hi Tyler, Thank you for taking the time to leave us a review! We are so happy to hear that you are enjoying your home, we love hearing this from our residents. Please let us know if you need anything. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

What is the overall resident rating for The Preserve Murfreesboro Apartments?
The Preserve Murfreesboro Apartments has an overall rating of 5 out of 5 stars, based on 84 resident reviews.