Ratings & Reviews

Overall Rating

5
(80 reviews)
95% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by John S. - |Recommended: YesMove In — We had a need to move in immediately and Katie was a blessing. She helped walk us through any questions we had.
response from property -Hello John, Thank you for taking the time to leave us a review. We are so happy to hear that Katie was able to assist you with a seamless move-in process. Thank you for choosing our community as your new home! Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Richard D. - |Recommended: YesFirst Impressions — Very good apartment complex with several amenities. Construction is probably the main reason for some of the unsightly grounds. Will take some time. Impressed with staff overall. Needs to look at trash pickup and power washing slab entryways to apartments. A lot of debris buildup that needs to be washed away to prevent insect infestations.
response from property -Hello Richard, Thank you for taking the time to leave us your feedback. We are happy to hear that our staff has been helpful. We will be rolling out our valet trash service starting July 19th of this month, please keep an eye out for this informaiton sent via email and posted to our social media. We are continuing to work on our community and will be working on pressure washing your building in the near future. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Lexi M. - |Recommended: YesJust moved in — This place is cute and affordable. You get what you pay for. The staff has all been super friendly and the location is perfect. The parking lot behind my building is a bit dirty, found loose construction blades and other trash. We can hear the kids screaming about us, but the overall noise isn’t that bad.
response from property -Hello Lexi, Thank you for taking the time to leave us this feedback. We apologize for the debris, we will have our team take care of this as soon as possible. Our team will be sure to notify your neighbors regarding the noise and we hope to rectify this immediately. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Justin D. - |Recommended: YesConstruction quality has been a massive disappointment — I just moved in last Friday. And so far I’m a bit upset with my experience here. There are numerous cosmetic issues with the apartment. Maintenance has come to “fix” the issues and didn’t even use the correct paint, it looks worse than it did before. My AC hasn’t worked since I moved in with the date being pushed back further and further. Cigarette butts and boxes were all over the outside hallway the weekend I moved in. There are no valet trash bin, so the trash bags left outside look… well… trashy. It would be nice to have some bins to put our trash in. I have to say so far I’m disappointed and I’ve only been here 4 days. I’m brand new to Tn and very excited to be here, I’m hoping my experience so far isn’t a sign of things to continue with this complex. Some attention to detail and care put into the issues with the apartment would be a great start to fix these issues moving forward. Also getting my AC fixed as it’s embarrassing have cardboard in my windows. Hoping moving forward to have a much better experience and to get these issues taken care of.
response from property -Hello Justin, Thank you for taking the time to leave us this honest feedback. Your move-in experience is not what we strive to provide for our residents and our community. We do sincerely apologize and hope to rectify these issues immediately. Our management team will be reaching out to you to rectify your move-in experience. Thank you for choosing our community and we appreciate your patience. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Andrew S. - |Recommended: YesVery adequate — I haven’t been here long but I’m very impressed with everything so far. Beautiful place and beautiful neighborhood, Very kind and welcoming staff, and a lot of options for singles and Family’s.
response from property -Hello Andrew, Thank you for taking the time to leave us a review. We are happy to hear your feedback and we appreciate you choosing our community as your new home. Thank you, The Preserve Murfreesboro (615) 893-9499 [email protected]
submitted by Tony F. - |Recommended: YesReview — Great place
response from property -Hello Tony, Thank you for taking the time to leave us a review. We are happy to hear your feedback. Thank you for choosing us as your new home! Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Hannah T. - |Recommended: YesFirst apartment — Very clean and new stuff way better than what I’ve seen with any of my peers
response from property -Hello Hannah, Thank you for taking the time to leave us a review. We are so happy to hear this positive feedback. We can't wait for you to create wonderful memories in your new community. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Hazel D. - |Recommended: YesThe Preserve — I recently relocated from another state and everyone in the management office has been very helpful and have made this transition for me very smooth and stress-free. Thank you
response from property -Hello Hazel, Thank you for taking the time to leave us a review! We are so happy to hear that our team was able to assist you with your leasing process and getting you settled into your new home. We appreciate you choosing our community as your new home! Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Sulbin P. - |Recommended: YesPerfect for me — Maintenance quick enough. Affordable but livable for a picky woman. I love it here actually. Thank yall staffs.
response from property -Hi Sulbin, Thank you for taking the time to leave us a review! We are happy to hear your feedback and happy to know you love it here! We are happy you choose our community. Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Jermaine S. - |Recommended: YesBest apartment we have ever lived in — Everything is perfect so far. No complaints at all. Need one thing fixed and they came immediately and fixed it. Staff in the office was so professional and nice and move quickly. Love it here
response from property -Hello Jermaine, Thank you for taking the time to leave us a review. We are so happy to hear that you are loving your new home and that our team has been able to assist you during your time with us! Thank you, The Preserve Murfreesboro [email protected] (615) 893-9499
submitted by Grant L. - |Recommended: YesDay 1 — Day 1 review
response from property -Hi Grant, Thank you for taking the time to leave us a review. We appreciate your rating! Thank you, The Preserve Murfreesboro (615) 893-9499 [email protected]
submitted by Lin C. - |Recommended: YesGorgeous Environment — Having been here a week from Portland Oregon, I absolutely adore this property. Everyone has been very helpful and friendly.
response from property -Hello Lin, Thank you for taking the time to leave us a review. We are happy to hear that you are enjoying our community and our team. We look forward to your continued stay with us. Thank you, The Preserve Murfreesboro (615)893-9499 [email protected]
submitted by Sharon D. - |Recommended: YesFeel like home — I love the space of my new place. It looks modern and open. The staff has been awesome in helping to answer my questions. I had an issue with one of the bathroom sinks upon moving in, and a maintenance worker was sent out in less than an hour. The neighborhood is friendly, close to grocery stores and shopping. This is a really good location to live. It is also quiet and seems very safe for a family.
response from property -Hello Sharon, Thank you for taking the time to leave us a review! We are so happy to hear your amazing feedback and we are glad that our team was able to take care of your maintenance needs. Thank you for choosing The Preserve as your new home. Thank you, The Preserve Murfreesboro (615) 893-9499 [email protected]
submitted by Michael G. - |Recommended: YesLove it here — Moved in in August. No complaints yet. Staff very friendly, quick turn around with maintenance, clean, quiet comfy place to live
response from property -Hello Michael, Thank you for taking the time to leave us a review. We are happy to hear that you have had a good leasing experience with us. Thank you, The Preserve Murfreesboro (615) 893-9499 [email protected]
submitted by Janice B. - |Recommended: YesTop-notch community — We are very pleased with The Preserve Murfreesboro, beginning with the initial contact with property staff and throughout the process of obtaining the best rental property ever We moved in on January 25, and found the apartment unit to be even beyond expectations. No complaints.
response from property -Hello Janice, Thank you for taking the time to leave us a review! We are so happy to hear that you have had an amazing leasing experience with us. Thank you for choosing our community as your new home! Thank you, The Preserve Murfreesboro (615) 893-9499 [email protected]

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

Frequently Asked Questions

The Preserve Murfreesboro Apartments has an overall rating of 5 out of 5 stars, based on 80 resident reviews.